Privacy Policy

Last Updated: February 2025

At Heliovive (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit heliovive.com (the “Site”). Please read this policy carefully. By using our Site, you consent to the practices described in this Privacy Policy.

Information We Collect

Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device type (desktop, mobile, tablet)
  • Pages visited and time spent on each page
  • Referring website (the site that led you to us)
  • Date and time of your visit
  • General geographic location (country/city level based on IP)

Information You Provide Voluntarily

We may collect information you choose to provide, such as:

  • Name and email address (if you contact us or subscribe to our newsletter)
  • Comments or feedback you submit
  • Any other information you voluntarily share with us

Information from Third Parties

We may receive information about you from third-party services, including:

  • Analytics providers (such as Google Analytics)
  • Advertising networks
  • Affiliate programs (such as Amazon Associates)

How We Use Your Information

We use the information we collect to:

  • Operate, maintain, and improve our website
  • Understand how visitors use our Site to enhance user experience
  • Respond to your inquiries, comments, or questions
  • Send you newsletters or updates (only if you have opted in)
  • Analyze trends and gather demographic information
  • Detect and prevent fraud, spam, or security issues
  • Comply with legal obligations

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognize your browser and remember certain information about your visit.

Types of Cookies We Use

  • Essential Cookies: Required for the Site to function properly.
  • Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
  • Advertising Cookies: Used to deliver relevant ads and measure ad performance.
  • Affiliate Cookies: Track purchases made through affiliate links (e.g., Amazon Associates).

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect the functionality of our Site.

Google Analytics

We use Google Analytics to analyze website traffic. Google Analytics collects data such as how often you visit, which pages you view, and what other sites you visited before coming to ours.
To opt out, you can install the Google Analytics Opt-out Browser Add-on at
https://tools.google.com/dlpage/gaoptout.

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with third-party vendors who help us operate our Site, such as:

  • Web hosting providers
  • Email marketing services
  • Analytics providers

These providers only have access to information necessary to perform their services and are obligated to protect your data.

Affiliate Partners

When you click on affiliate links, third-party retailers (such as Amazon) may collect information about your visit. These third parties have their own privacy policies, and we encourage you to review them.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If Heliovive is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Third-Party Links

Our Site contains links to third-party websites, including retailers, manufacturers, and other resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Analytics data is typically retained for 26 months.

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

General Rights

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information.
  • Opt-Out: Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link.

For California Residents (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose
  • Request deletion of your personal information
  • Opt out of the sale of your personal information (we do not sell personal information)
  • Not be discriminated against for exercising your privacy rights

For European Residents (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation, including:

  • Right to access
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise any of these rights, please contact us at
contact@heliovive.com.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it immediately. If you believe we have collected information from a child, please contact us at
contact@heliovive.com.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws from those in your country. By using our Site, you consent to the transfer of your information to these countries.

Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. Our Site does not currently respond to DNT signals. However, you can manage your privacy preferences through your browser settings and the opt-out options described above.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: contact@heliovive.com
Website: https://heliovive.com/